Privacy Policy

Last Updated: February 2026

Quest Learning Lab (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and how it is handled when you visit or make a purchase from this website.

Information We Collect

A. Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Billing address
  • Information submitted through contact forms
  • Information provided when signing up for email updates

B. Purchase Information

When you purchase a product, we collect information necessary to complete the transaction through WooCommerce.

Payment processing is handled securely by PayPal. We do not store or have access to your full payment details (such as credit card numbers). Please refer to PayPal’s privacy policy for details on how they handle your data.

C. Email Marketing

If you choose to subscribe to our email list, your name and email address are stored through ConvertKit, our email marketing provider. You may unsubscribe at any time using the link provided in our emails.

We do not sell, rent, or share your email address with third parties for marketing purposes.

How We Use Your Information

We use your information to:

  • Process purchases
  • Deliver digital products
  • Respond to inquiries
  • Send emails if you have opted in
  • Improve website functionality and customer experience

We only collect information necessary to operate our business and provide our services.

Cookies

This website may use basic cookies necessary for website functionality, such as:

  • Maintaining your cart session
  • Remembering user preferences
  • Supporting secure login functionality

We do not currently use advertising pixels, tracking pixels, or advanced analytics tools.

You may disable cookies through your browser settings if you prefer.

Data Sharing

We only share information with trusted third parties necessary to operate this website, including:

  • PayPal (payment processing)
  • ConvertKit (email marketing services)
  • Website hosting provider

These providers only receive the information necessary to perform their services.

We do not sell or trade your personal information.

Data Retention

We retain purchase records for accounting and legal purposes.

Email subscribers may request deletion of their information at any time.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for email communications

To make a request, contact us at:

hello [at] questlearninglab [dot] com

Children’s Privacy

This website is intended for parents and educators. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has submitted personal information, please contact us and we will promptly remove it.

Security

We take reasonable measures to protect your personal information. However, no method of internet transmission is 100% secure.

Changes To This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.

Contact

If you have questions about this Privacy Policy, please contact:

Quest Learning Lab
hello [at] questlearninglab [dot] com